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The New Year sale is on!

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Right of withdrawal

Damaged or Defective Product

If your product arrives damaged, defective, or broken upon delivery, you are entitled to a full refund.

In these cases:

  • No return is required

  • You will not be responsible for any costs

Please contact us with clear documentation (photos or video), and we will process your refund as quickly as possible.


Returns for Other Reasons (No Damage or Defect)

If you wish to request a refund for any other reason (for example, change of mind or dissatisfaction without the product being defective), the following conditions apply:

  • The product must be returned

  • The customer is responsible for all return shipping costs

  • The refund will be processed only after the product has been received and inspected

For a full refund, the product must be returned to the address below:

Return Address:
Miika Klevstuen
Gladengveien 7D, H0401
0661 Oslo
Norway


14-Day Right of Withdrawal

You have the right to withdraw from your purchase within 14 days from the day you receive the product, in accordance with applicable consumer protection laws.

To exercise your right of withdrawal:

  • The product must be unused

  • The product must be unopened

  • The product must be in its original packaging

Once we have received and inspected the returned item, the refund will be issued in full.

Return shipping costs are paid by the customer.

Products that have been opened, used, or damaged cannot be returned for a full refund.

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